Shipping policy
Order Processing Time
- All orders are processed within 2 business days. Orders are not processed or shipped on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Times
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- Standard Shipping: [1-3 business days]
- Expedited Shipping: [1-2 business days]
- Overnight Shipping: [2 business day]
Shipping Destinations
- We currently ship to the following countries: Unted Arba Emirates.
- For international shipping, delivery times and charges vary depending on the destination. Import duties, taxes, and fees may apply and are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
- You can track your shipment through our tracking page or the carrier’s website.
Shipping Restrictions
- Certain items cannot be shipped internationally.
Lost or Damaged Packages
- We are not liable for packages lost or damaged during shipping. If you receive your order in a damaged condition, please contact the shipment carrier or our support team to file a claim.
- Save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- Email: garden-perfume@outlook.com
- Phone: +971 55 777 7436